At Created By Kitties, our goal is for you to be absolutely smitten with your order. While our feline-inspired gear is typically non-returnable, we want to ensure your satisfaction is nothing short of purrfect. If something isn't quite right, don't hesitate to reach out to us!

Purrchase Refund Eligibility

• 🐱Incorrect, damaged, or defective items are eligible for a full refund.
• 🐱Refunds must be requested within 30 days of the purchase date.
• 🐱Items must be unused and returned in the same condition as received.

How to Request a Refund

If you believe you're eligible for a refund, please contact our Kitty Concierge at hello@createdbykitties.com We'll be happy to assist you!

Important Notes

• 🐱No refunds will be processed after 30 days from the purchase date.
• 🐱For any questions about returns or our Purrfection Guarantee, feel free to contact us at hello@createdbykitties.com 

This Purrfection Guarantee policy is subject to change at any time without notice, but we'll always strive to keep you purring with satisfaction!