Refund policy

At Created By Kitties, our goal is for you to be smitten as a happy kitten with your order.

We want to ensure your satisfaction is nothing short of purrfect.

Purrchase Refund Eligibility

• 😻Incorrect, damaged, or defective items are eligible for a full refund.
• 🗓️ Refunds must be requested within 30 days of the purchase date.
• ✅ Items must be unused and returned in the same condition as received.

How to Request a Refund

If you believe you're eligible for a refund, please contact our Kitty Concierge at hello@createdbykitties.com 

Important Notes

• 🗓️ No refunds will be processed after 30 days from the purchase date.
• 😻For any questions about returns or our Purrfection Guarantee, feel free to contact us at hello@createdbykitties.com 

This Purrfection Guarantee policy is subject to change at any time without notice, but we'll always strive to keep you purring with satisfaction!

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